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Privacy Policy

Food Bank of Alaska is committed to taking all reasonable steps to ensure that information provided to us is handled in a safe and secure manner. We value your support and are committed to protecting your privacy. The purpose of this statement is to share with you our policy concerning your privacy.

What information do we collect and how do we use it?
When you visit our site, we collect some non-identifying basic information. This includes total number of visitors, pages viewed and other non-identifying information. We use this aggregate information to improve our site and to make your experience on our web site as smooth as possible.

Donations made online to us are processed through a secure network connection. When you make a donation online, we ask for your name, address, daytime phone, e-mail address, fax number and credit card information. This information is conveyed to FBA by e-mail from the secure page. We use your credit card number and address to process your donation(s) and to verify credit card data. We use your mailing address to send you tax-deductible receipts. Your phone number is used to contact you if we need to verify your donation information. We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We do not use your phone number to do telephone solicitations.

If you're not completely comfortable submitting your credit card information online, please call our office at (907) 272-3663 or e-mail info@foodbankofalaska.org and we will be happy to help you in any way we can.

You can mail your donation info to:
Food Bank of Alaska, Inc.
2121 Spar Avenue
Anchorage, AK 99501

Does FBA Share Donor Information & Names with Other Organizations?
No. The only mailing list that your name will be added to is our own. From time to time, we may publish donor lists in our annual report and other publications, but do not list addresses or other contact info. If at any time you wish to have your name removed from our mailing list, or prefer not to have your name included in the publications, please contact the Development Department at (907) 272-3663 or e-mail at (info@foodbankofalaska.org) and we will be happy to honor your request.

FBA does not share your personal information with any third party.
It is our policy not to sell, trade, or rent your personal information to anyone.
FBA does not share your information with telemarketing centers. We do not use telephone marketing to solicit donations.

FBA uses a credit card terminal to process credit card transactions. Credit card information is obtained by magnetically swiping or manually entering the credit card number.

We Handle Your Donation With Care
To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We do not knowingly collect any personal information from a child without consent from the child's parent(s).

How do we provide a secure environment for online transactions?
Our online donation processing system uses the latest encryption technology, Secure Sockets Layer (SSL), to insure that no one can read your information as it travels to our system.

How do you contact us regarding your information?
Please call (907) 272-3663 or e-mail info@foodbankofalaska.org with any other questions or concerns.

Can you make an anonymous donation?
Yes. You can send anonymous donations simply by sending a money order to us at the address above. If you do not give your name and address we will be unable to send you a tax-deductible receipt. You may also send us a check or credit card info and request your name be anonymous and not published. We will not add you to our mailing list or ask for further donations.

Modification of Privacy Policy
Food Bank of Alaska may change this Privacy Policy at any time, by posting the changed or amended Privacy Policy on the website. Your continued viewing of or use of this website following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments.