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Marketing and Communications Coordinator
Food Bank of Alaska is seeking a Marketing and Communications Coordinator to join our development team .The person in this position is responsible for the management of the organization’s communications plan, in cooperation with the Director of Development and Communications and Director of Public Engagement. This includes supporting the annual giving campaign through print, video and email. The person in this position acts as the lead for FBA’s social media and online marketing, researches and writes stories of positive impact for various purposes, handles media for food drives, and represents the organization at public events that promote FBA’s brand and build engagement of donors and volunteers.
The ideal candidate must be committed to Food Bank of Alaska’s mission to end hunger. Requirements include a bachelor’s degree in marketing, communications, or journalism (preferred) or 5+ years equivalent work experience.At least two years of experience in publications, writing, interviewing, editing, design coordination and desktop publishing (Illustrator preferred).
Strong verbal and writing skills are required along with strong skills in design of printed materials. Practical photography skills required, and video production experience is preferred. The ideal candidate will also have outstanding customer service skills. Excellent ability to manage multiple priorities while meeting deadlines is required. We are looking for candidates who are self-motivated and have both the desire and ability to contribute as part of the Food Bank of Alaska team.
This position reports to the Director of Donor Relations & Communication. Regular work schedule is 40 hours per week. The starting pay range is $24.00 – $30.00/hr. DOE. Applications will be accepted until the position is filled. Send resume and cover letter to: Food Bank of Alaska.
The Development Assistant is responsible for administrative oversight of Food Bank of Alaska’s donor database (DonorPerfect) and ensures accurate record keeping of financial and food donations, acknowledgement, and reporting.
ESSENTIAL JOB DUTIES
Enter new donors and gifts into the donor database with a high degree of accuracy following Food Bank of Alaska procedures and produce reports as needed for recognition, appeals and planning. Prepare regular reports on the progress and success of fundraising activities. Create and run donation reports and mailing lists that support fundraising, communication and finance operations. Generate weekly thank you letters and receipts to ensure timely acknowledgement of donations. Follow up with donors as needed to access matching gifts and keep donor information current. Accept phone and in-person donations and respond to donor complaints and questions. Provide support for donor communication efforts as assigned. Provide the highest level of customer service to all donors. Adhere to the Code of Ethics of the Association of Fundraising Professionals and to AFP and Food Bank of Alaska confidentiality standards. Work closely with all FBA Staff to promote a culture of philanthropy.
OTHER JOB DUTIES
Assist with fundraising events as needed. Participate as part of the Development team. Assist the Director of Donor Relations & Communications and the Executive Director as requested. Other duties as assigned.
Bachelor’s degree preferred
Minimum Associate degree or 2+ years’ experience working in the nonprofit sector
Experience and ability in providing excellent customer service.
Working knowledge of donor and relationship management software and/or inventory control software. Curiosity and willingness to learn about using quality donation information to support Food Bank of Alaska’s mission.
Strong skills in MS Word and Excel and experience with mail merging.
Excellent interpersonal, verbal and written communication skills.
Understanding of fundraising principles and ability to represent Food Bank of Alaska in a professional manner.
Compliance with ethical practices and donor confidentiality as defined by the Association of Fundraising Professionals.
Detail-oriented, with strong accuracy, organizational, analytical, and planning skills.
Excellent organizational skills with ability to prioritize and manage multiple tasks and a variety of demands.
Strong self-motivation as well as the ability to work as a team member.
Commitment to FBA’s mission to end hunger in Alaska.
Ability to successfully pass a criminal background check.
This position reports to the Director of Development and is a full-time, non-exempt position for 40 hours a week, Monday through Friday. On occasion some night and weekend work may be required, in addition to the regular hours. The ideal candidate must be able to lift 10lbs regularly and up to 40lbs on occasion. The hourly rate is $18.50 – $21.50 per hour, DOE. Applications will be accepted until the position is filled. Send resume and cover letter to any of the following: Food Bank of Alaska, 2121 Spar Avenue, Anchorage, 99501, fax 907-277-7368, or email firstname.lastname@example.org. Food Bank of Alaska is an equal opportunity employer.