Pandemic-EBT

The Pandemic – Electronic Benefits Transfer (P-EBT) Program is additional money for families to buy food due to COVID-19 related school closures during the 2019-2020 school year. Find out if your family is eligible and apply today:

IMPORTANT UPDATE: Food Bank of Alaska P-EBT tools, including the online application and service ticket closed Friday, September 25th at 5pm. Moving forward, you will need to reach out to the State of Alaska Division of Public Assistance directly for any P-EBT related needs, including reporting new issues with benefits: 1-800-478-7778 or DPAWasilla.office@alaska.gov.

Eligible families who also receive SNAP benefits should have automatically received P-EBT benefits on their Quest EBT cards. No application or additional action was required. If you did not receive expected benefits yet, please contact the Wasilla Division of Public Assistance. If you submitted a service ticket with us already, we will follow up with you as soon as we have received a case status update from the State of Alaska.

Families who do not receive SNAP, but otherwise qualify for P-EBT, need to opt-in to the program. There are two options to submit applications:

  1. Return application by mail. Letters were mailed to most eligible families on August 20th. This form can be mailed back to the Division of Public Assistance by the *extended* September 30th deadline. We strongly encourage families to apply as soon as possible to ensure time to process applications. Click here for a sample letter. At this time, if you need to apply, we strong suggest contacting the Wasilla DPA office directly (contact at top of page).
  2. Submit application electronically. This tool closed on September 25th at 5pm. Those wishing to submit an application after this date should contact the Wasilla DPA as soon as possible.

Already submitted your application? If you are eligible and have already submitted an application, you will receive your card in the mail by mid-October. You will not receive additional notices from the State of Alaska. Please note that Food Bank of Alaska is unable to provide case status updates – you will need to wait until your card arrives. If you have questions, please contact the Wasilla Division of Public Assistance Office (contact at the top of the page).

If you are having issues activating your card, contact the customer service number on the back, or call the Alaska Quest EBT hotline number: (888) 620-1111.

Have questions? See our answers to many common questions:

Families needing additional assistance can call our outreach team at 907-222-3119. However, be advised that we are experiencing incredibly high call volume right now, and responses may take several days. If you have a question, please be sure to review the Frequently Asked Questions first – it’s the green button above.

Need a downloadable version of this flyer? Click here.

Do you need information in other languages? See our translated flyers:

This page will continue to be updated with the latest information as it is made available.