Pandemic-EBT

The Pandemic – Electronic Benefits Transfer (P-EBT) Program is additional money for families to buy food due to COVID-19 related school closures during the 2019-2020 school year.

IMPORTANT UPDATE: Food Bank of Alaska P-EBT tools, including the online application and service ticket closed Friday, September 25th at 5pm.

The Division of Public Assistance is waiting on a decision of the Continuing Resolution allowing P-EBT to be extended through September 2021. Until the decision is made the Division does not have authority to issue any P-EBT benefits after 9/29 to meet the federal 9/30 deadline. As soon as the Continuing Resolution has been voted on, they will be working with leadership at the Department of Education and Early Development to discuss next steps. We will continue to update this page with the latest developments.

If you have questions, you can contact the State of Alaska Division of Public Assistance directly : 1-800-478-7778 or DPAWasilla.office@alaska.gov.

You can also contact us: 907-222-3119 or snap@foodbankofalaska.org.

Eligible families who also receive SNAP benefits should have automatically received P-EBT benefits on their Quest EBT cards. No application or additional action was required. If you did not receive expected benefits yet, please contact the Wasilla Division of Public Assistance. If you submitted a service ticket with us already, we will follow up with you as soon as we have received a case status update from the State of Alaska.

Already submitted your application? If you are eligible and have already submitted an application, you will receive your card in the mail by mid-October. You will not receive additional notices from the State of Alaska. Please note that Food Bank of Alaska is unable to provide case status updates – you will need to wait until your card arrives. If you have questions, please contact the Wasilla Division of Public Assistance Office: 1-800-478-7778 or DPAWasilla.office@alaska.gov.

If you are having issues activating your card, contact the customer service number on the back, or call the Alaska Quest EBT hotline number: (888) 620-1111.

Have questions? See our answers to many common questions:

Families needing additional assistance can call our outreach team at 907-222-3119. However, be advised that we are experiencing incredibly high call volume right now, and responses may take several days. If you have a question, please be sure to review the Frequently Asked Questions first – it’s the green button above.

Need a downloadable version of this flyer? Click here.

Do you need information in other languages? See our translated flyers:

This page will continue to be updated with the latest information as it is made available.