Food Bank of Alaska is committed to taking all reasonable steps to ensure that information provided to us is handled in a safe and secure manner. We value your support and are committed to protecting your privacy. This privacy statement has been created to communicate our practices regarding the collection and dissemination of information that you provide to us and that can be linked to a specific individual. Information such as a name, postal address, telephone number, email address, or any other information provided to us by our supporters or visitors to our site will be referred to hereinafter as “Personal Information.”
Food Bank of Alaska’s Collection and Use of Personal Information
When you visit our web site, we collect some non-identifying basic information. This includes total number of visitors, pages viewed and other non-identifying information. We use this aggregate information to improve our site and to make your experience on our web site as smooth as possible.
Donations made online to us are processed through a secure connection. When you make a donation online, we ask for your name, address, phone, e-mail address, and credit card information. We use your credit card number and address to process your donation(s) and to verify credit card data. We use your mailing address to send you tax-deductible receipts. Your phone number is used to contact you if we need to verify your donation information. In addition to this, we may also use your information in other ways, such as to contact you about Food Bank of Alaska activities and /or fundraising campaigns. We may also use the Personal Information that you provide to contact you offline. Food Bank of Alaska does use Third-Party vendors to provide services on this Website and offline. The information you submit on this site may be provided to these third-party vendors on a confidential basis so that those vendors may provide services such as mailing, sending email messages, and/or facilitating fundraising efforts on our behalf.
Food Bank of Alaska does not share your information with other organizations. The only mailing list that your name will be added to is our own. From time to time, we may publish donor lists in our annual report and other publications, but we do not list addresses or other contact info. If at any time you wish to have your name removed from our mailing list, or prefer not to have your name included in the annual report, please contact the Stewardship Coordinator at (907) 222-3114 or email at (firstname.lastname@example.org) and we will be happy to honor your request.
FBA does not sell, trade, or rent your personal information to anyone.
FBA does not share your information with telemarketing centers. We do not use telephone marketing to solicit donations.
If you’re not completely comfortable submitting your credit card information online, please call our office at (907) 222-3114 or email email@example.com and we will be happy to help you in any way we can.
How do you contact us regarding your information?
Please call (907) 222-3114 or email firstname.lastname@example.org with any other questions or concerns.
You can send anonymous donations simply by sending a money order to us at the address below. If you do not give your name and address we will be unable to send you a tax-deductible receipt. You may also send us a check or credit card information and request that your name be anonymous and not published. You may also request that we not add you to our mailing list or ask for further donations, and we will honor your request.
You can mail your donation to:
Food Bank of Alaska
2121 Spar Avenue
Anchorage, AK 99501
Online Security: We Handle Your Donation with Care
All data and processing of online donations are encrypted and transmitted via a secure Internet connection and are processed using Payment Card Industry Data Security Standards (PCI)-compliant methods. A Level 1 PCI-Certified Gateway securely stores data, and no credit card numbers are stored online.
To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate, electronic and managerial procedures to safeguard and secure the information we collect online.
Information about Children
Food Bank of Alaska does not knowingly collect any Personal Information from or about a child without consent from the child’s parent(s) or guardian(s). We do not knowingly mail any fundraising solicitations to minors.
Attn: Director of Development and Communication
Food Bank of Alaska
2121 Spar Avenue
Anchorage, Alaska 99501